After your domain has been suspended, we don't know that you have made payment unless you email [email protected] with the payment details. When sending the mail to [email protected], please ensure you state the domain name in question, as well as the invoice or invoices you paid for. You can also state what service is currently suspended.
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How do I view, print or download my invoices?
Login to your client area. Once logged in, click on Billing -> My invoices on the client area...
How do I add funds or credit to my account?
In order to add funds to your account, an Add Funds invoice will have be generated and when...
Reward Points
Reward points is our loyalty program, where we reward our clients for using our services. Find...
Can I use the credit in my account more than once?
You can use the funds or credit in your account your account as many times as you want payment...
Why was my account suspended?
There are various reasons why your account was suspended. It may have been suspended because it...
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